Job Opportunity at Tucows: Network Engineer

Network Engineer

Here's another job opportunity at Tucows: Network Engineer!

About Tucows

For more about Tucows and its work environment, go check out the What Does Tucows Do, Anyway? and The Sort of Person We're Lookng For sections of this blog entry.

Main purpose

As a member of the Networking team, the Network Engineer is responsible for keeping all of Tucows' networks running smoothly so that their regularly scheduled operational, maintenance and support functions are carried out effectively and efficiently. It's a vital jobs — if our networks are out of business, so are we!

Position reports to: Operations Manager

Salary range: Commensurate with experience

Key responsibilities

  • Support, update and troubleshoot network hardware and software
  • Provide support on NOC and Service Desk issues
  • Perform network administration services, day-to-day operations
  • First line support of the network for Operations and Engineering implementations
  • Perform daily maintenance of the internal and production network, by checking all logs and ensuring no new issues are occurring
  • Monitor and resolve service desk tickets quickly
  • Perform emergency and planned maintenances in order to fix or prevent network outages
  • Work on infrastructure / network related projects such as:
    • Software and hardware upgrades
    • Network expansion
    • Deployment of network applications
    The products include, but are not limited to:
    • Core Switches
    • Distribution Switches
    • Firewalls
    • VPN Appliances
    • Content Switches
    • IPS / IDS's and Sniffers

Ideal Candidate Profile

Related experience / Unique skill set

  • At least 2 years work experience as Network Administrator in a medium size network.
  • Demonstrated abilities with, and a good working knowledge of:
    • General networking
    • Ethernet
    • TCP/IP
    • DNS
    • DHCP
    • Switching
    • Routing
    • IP Addressing / sub-netting
    • Windows networking
  • Excellent communication (written and verbal) and interpersonal skills
  • Experience configuring, upgrading and maintaining Cisco switches and routers; hands on required on Catalyst 6500
  • Experience configuring, upgrading and maintaining:
    • Cisco PIX
    • Cisco VPN3000
    • Cisco CSS11500
    • Cisco FWSW
    • Cisco IDS/IPS
    • Netscreen firewalls
  • Basic Unix administration skills, knowledge of open source network tools an asset
  • Experience or exposure in configuring and troubleshooting routing protocols OSPF, BGP

Education

  • Bachelor Degree in Computer Science
  • CCNA / CCNP

Interpersonal skills

  • Excellent organization and time management skills to meet demanding timelines
  • Strong interpersonal and customer service skills
  • Excellent verbal and written communication skills
  • Highly adaptable with ability to work independently and collaboratively in a fast paced, demanding environment
  • Must be highly adaptable and able to learn new applications quickly
  • Self-motivated, with strong sense of ownership and urgency to deliver projects / tasks in a timely fashion
  • Attention to detail required, must be methodical and thorough in problem solving

Other

  • Position requires to carry a pager on alternate basis
  • Overtime may be required during project implementation

Interested in this job?

If this job sounds like the sort of thing you'd be interested in doing, send your resume and cover letter to hrdept@tucows.com, and make sure you put Network Engineer in the subject line!

4 Comments

  1. Joey, can you tell us where Ross is ? He promissed many updates and keep us informed about the progress on the netidentity issue. Nothing has been heard from him anymore already for over a week. And above all he has time to post on his own blog byte.org. Not very polite towards all his customers

    Comment by Anonymous — February 11, 2007 @ 12:15 am

  2. I promised to provide updates when updates are available. I also quite clearly indicated that I wouldn't be providing updates if we didn't have concrete details to pass along. In my last update, I mentioned that we were in the final stages of planning and that I would post more when details were available. In the meantime, the system has mostly stabilized, so things are fairly quiet overall. Specifically; “I expect that I will be able to start talking about specifics of the upgrade over the next week to fourteen days, including our plans to preview the upgrades with all of you before we roll them out, how we will be integrating your ongoing feedback into the upgrade, and several other positive developments that I am certain you will all be pleased with.” The fact that it is quiet on the NetIdentity blog has very little to do with how much time I have available for personal activities. As I've said consistently, updates to the blog will occur as we have more to talk about. Right now, we're still going through the planning cycle, so we have very little of substance to talk about. I hope this helps clarify. -ross

    Comment by Anonymous — February 12, 2007 @ 7:11 am

  3. Ross, thx your reply. it clarifies a lot for me. I think it would clarify also a lot to many others if you wouyld say somreting, positive ore negative. But now people feel left in the dark.

    Comment by Anonymous — February 12, 2007 @ 9:27 am

  4. Re: Re: Yahoo! Pipes Explained by Joey deVilla on Thu 08 Feb 2007 12:26 PM EST We're going to have some announcements about those shortly. Watch this space! Reply Re: Re: Re: Yahoo! Pipes Explained by Anonymous on Thu 15 Feb 2007 12:21 PM EST shortly, is that 1 or 2 days or 1 to 2 weeks ? Reply

    Comment by Anonymous — February 16, 2007 @ 2:54 pm

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